Friday, April 3, 2009

Business Retainer FAQs

Q - Homepro spotter, is it good stuff?
A - Homepro is an excellent spotter for your customers, as is Groom Industries' Perky Spotter, and frankly both are good professional products as well.

Q - Does it help get business?
A - It doesn't help to "get business" as much as it helps you to "keep business" by reinforcing customer loyalty, and reminding them you are their cleaner.

Q - I see that the warranty cards for the Maxim Carpet Protector have some stuff on them about that. Do you teach about carpet protectors in your carpet cleaning classes?
A - Our carpet cleaning class teaches how protector is applied at the "mill", how it works chemically, and how to apply it properly.