FAQs - Remove Allergens from the Home

Question - Hey Jim,

I have a friend that contacted me to ask what product she could use to remove allergens from her home, she just found out her daughter was allergic to cats.

Would you be able to recommend the proper procedures and any products that would be of help?

Thank you

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Answer - Hi Don,

The first, and most important issue that you must address regarding any allergy issue is that the child is under the care of a qualified specialist. Do not allow yourself to be put in the position of diagnosis or promises of cures of things as complex as allergies.

Here are some things you must know before you engage in any cleaning and treating processes:

1. Is the cat still in the home? Much like pet odor issues, you may be able to lessen the child's discomfort with the treatments that are available, but there is no 100% relief available as long as a cat remains there to "re-pollute" the environment.
2. What type of heating system in in the home? If it is forced air, then the furnace filter should be changed and treated with Anti Allergen Filter Treatment. If the contamination of the ductwork is severe (animal hair visible in registers when inspected with a flashlight), duct cleaning by a air duct cleaning specialist would also be recommended.
3. Are there rooms in the home that the child finds herself most uncomfortable? Those rooms would need more treatment.
4. The treatment itself will require vacuuming of all textile surfaces with a vacuum cleaner that has true HEPA filtration. Afterward, the carpet, upholstery,and the child's mattress should be cleaned with Anti Allergen Prespray and Anti Allergen Fiber Rinse. A final application of Anti Allergen Treatment should be applied to the carpet, mattress, and windowsills in her bedroom at a minimum, and the carpet and upholstery in the entire home if necessary.

If done properly, and IF the cat is absent from the home, the child should have noticeable relief within three days. Cleaning professionals usually make the guarantee that if such improvement is not noticed (with the cat absent), there will be a refund for the treatment (not for the cleaning, of course).

If you have further questions on this process, feel free to email me back.

Jim
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Response

Hey Jim,

Thank you very much for your excellent technical advice and for your time. This is the reason I purchase all of my carpet cleaning supplies from your company, your knowledge and quality products (even though I have a very small company).

I will pass this information on and see if they would like me provide the services needed, if so, I will purchase the products from your company.

Thanks again