Friday, June 26, 2009

FAQs - Browning on Wool Rug

Q - Once again your crew came through for me in a very busy week last week. Speaking with Jim B about a couple of troubles with my 200 Max made for a more profitable week. Your guys are great and a class act for all to follow. Please tell them thank you for their help and sorry if I called to often.

I wanted to know if you know of a product that can handle browning on a wool rug. One of the floods I did had a large wool rug in the lobby. I don't know if it was preexisting browning but wanted to have ammunition in case it wasn't. Thanks again!!

Blessings,
Dan H

A - Thank you for this message. Lee and I are proud of our staff here, and it is always good when we see the hard work that they do is recognized. We'll be sure to let JB and the rest of them know of your kind thoughts.

Browning can be very difficult to remove from wool, as it is either staining from a jute backing, staining from minerals and soil that infiltrates with water intrusion, or both. Wool's absorbent nature and resistance to releasing stains makes the prospect of fixing this a 50/50 proposition, at best.

We have a browning treatment in stock from Masterblend called, simply enough: "Browning Treatment". Its only 10.26 per gallon. After you apply the product, you should clean the carpet with products appropriate for wool.

Thanks again for your upbuilding comments this morning Dan.

Jim