Q – Hi Jim,
Dog ate perhaps some deer pooh and pooped on a white polyester carpet. Homeowner tried to clean it up. I was limited to what I had.
I first used coffee stain remover. Then MB color accelerant. Although it lightened it, it wasn't gone. Then I used the power gel. There's just a shade. I didn't have any OSR or Stain Magic.
What is odd is that the polyester stained. That's never happened to me before. Is that normal, and why.
Thanks
A –
Let’s answer the last part first . . .
Polyester is going to be the "olefin" of the next decade. Because we encountered little of it until recently, we (our industry) have never paid much attention to it.
It is not nearly as stain resistant as is olefin, it is resistant to some stains that nylon is not resistant to.
Polyester is disperse dyed, and for that reason is more readily stained by mustard, herbal teas, instant soup, shoe polish, etc. So its not stain proof.
Now to your question:
#1 - Deer feces reprocessed through the dog and presented to the carpet as dog feces should not contain disperse dye.
#2 - We don't know what else the dog may have consumed, and we do not know what your customer may have used to clean it.
#3 - The reducing agents that you attempted to use are not usually effective on this type of stain and carpet; the oxidizing agents that you propose to use (OSR and/or Stain Magic) will likely be effective.
Finally, if you are only seeing a shade remaining, and if you are certain that you have neutralized, rinsed, and extracted all of the residues from both your customer's and your spotting attempts, simply apply Stain Magic, cover it with plastic, and allow time for it to work.
This should remove the remaining stain.
