Tuesday, February 5, 2008

Carpet Repair & Restretching at Winterfest

It was great to see the crowds of people who visited Mark Violand and David Behr to see their demonstrations of carpet repairs and restretching. Based on the number of those individuals who bought the needed tools and/or signed up for our Carpet Repair and Reinstallation Class in August, I think I can safely say that part of our program was a "hit".

Never depend on a carpet installer to be a carpet repair person for your customer. A good carpet installer is simply too busy putting in new carpet to do what he'd likely consider "nuisance work".

You,as a professional cleaner, need to offer this very valuable (and profitable) service to your customers. It isn't difficult, and you will be an invaluable resource to your customer if you'll just invest the time and (little bit of) money needed to be trained and equipped to offer tis service.

1 comments:

Unknown said...

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